PRIVATE CUSTOMER ACCESS
Your Internet service, in one welcoming place.
Every login uses a fresh six-digit code sent to your email. Your account only shows your own profile, registration and service requests.
Email code on every loginNo password to rememberPrivate customer-only viewInstallable and automatically updated
CUSTOMER HOME
Welcome.
Review your service information or send a request.
Please confirm your information
QUICK ACTIONS
What would you like to do?
Choose an action and the form will adjust to ask only for the relevant information.
NEW REQUEST
Contact Crawford Merchants
MY DETAILS
Keep your information current
Confirm these details at least every 90 days. Changes are queued for Crawford Merchants operations and the linked HUB records.
MESSAGES
Notifications from Crawford Merchants
Messages sent to your account, your HUB group or all customers also appear here.
Sign in to view verified account messages.
BILLING
Invoices, claims and allocations
Only verified payments affect balances. Partial allocations, reversals and unapplied credit remain visible without allowing a negative outstanding balance.
Invoices
Sign in to view verified invoices.
Payment claims
Sign in to view verified payment claims.
Verified payment history
Sign in to view verified payment history.
OPTIONAL DAILY CHECK-IN
Daily Internet experience
One optional prompt per active service per Jamaica day. Answers inform owner review only; they never change network settings, bills, upgrades, suspensions or penalties automatically.
TODAY · JAMAICA TIME
Did you have Internet issues today?
Sign in to view verified Internet services.
Optional details
Your Yes answer is already saved. Add only what you want Crawford Merchants to review.
NETWORK HEALTH
Doctor Scan
Diagnostics run only from a verified device and only within the permissions you approve. Unresolved findings are logged for support.
Sign in to view verified diagnostic history.
MY REQUESTS
Request history
Sign in to view verified request history.
This app never displays HUB bills, cash flow, other customers, equipment costs, owner notes or internal Crawford Merchants records. It only displays your verified customer information and the requests associated with your email/account.